Heather Schragg is Director of Patient Experience at Eaton Rapids Medical Center in Eaton Rapids, MI. She not only oversees the hospital’s Risk and Quality Management programs but also its initiatives to improve patient and employee experiences. Heather is committed...
Aretha Delight Davis MD, JD, and Angelo Volandes MD, MPH, are an amazing team. They not only are married to each another but also created, run, research, and otherwise make possible ACP Decisions -- an ever-growing collection of video support tools designed to help...
Joanne Schwartzberg MD is Scholar-in-Residence for the Accreditation Council for Graduate Medical Education (ACGME). Her career is filled with important accomplishments including many years of teaching, writing, researching, and creating healthcare policy. In my...
Gretchen Schwarze MD, MPP, is an Associate Professor in the Departments of Surgery and Medical History and Bioethics at the University of Wisconsin. Dr. Schwarze is a practicing vascular surgeon and health services researcher who also directs the clinical ethics...
Mark Hochhauser, PhD, is a psychologist and readability consultant in Golden Valley, MN. He also is a long-time health literacy champion. Among his many accomplishments, Hochhauser has researched the readability of consent forms, HIPAA notices, and patient’s bill of...
Kathy Kastner is founder and curator of the only patient/consumer-perspective website for end of life education, BestEndings.com, and author of the eBook, Death Kills… and other things I’ve learned on the Internet. Kastner also shares this information by speaking at...
Susan Woods, MD, MPH, is a seasoned health care and technology executive with broad experience spanning private and public sectors. Dr. Woods not only is a general internist but also consumer informatics expert and Director of Patient Experience for the Connected Care...
Madeleine Rothberg works at the Carl and Ruth Shapiro Family National Center for Accessible Media (NCAM) at the public television and radio station, WGBH. Madeleine works to ensure that multimedia and information technology is accessible to all users, including people...
Alex Federman. MD, MPH, is an aging-focused health services researcher at Icahn School of Medicine at Mount Sinai. His research addresses chronic illness self-management in older adults and focuses on health literacy, cognition and health-related beliefs. Dr. Federman...
Christopher Trudeau is a Professor at Western Michigan University, Thomas M. Cooley Law School. He is one of the leading advocates on health literacy and the law and widely recognized as an expert on informed consent. Trudeau often speaks to audiences of health...
