Live Virtual Group Patient Education: Creating Content, Delivering Sessions, and Meeting Needs (HLOL #225)
Tedi Brash and Melissa Yan are based in Toronto, Canada. They, along with Rashmi Bhide, are authors of the terrific how-to resource, “A Guide to Developing Live Virtual Group Patient Education: Nine Steps to Success.” Brash is a Patient and Family Education Specialist...
Health Communication in Context of Each Person’s Life (HLOL #224)
Christine Wilson has focused on health communication throughout her career. Her experience includes being Vice President for Marketing and Communications at Fox Chase Cancer, Vice President for Communications at the American Association for Cancer Research, and now...
Blood Testing: What Is Learned in the Lab (HLOL #223)
Parul Bhargava, MD is Professor & Vice-Chair of Laboratory Medicine at the University of California, San Francisco (UCSF). She is a pathologist with subspecialty training in hematology. Dr. Bhargava describes herself as passionate about medical education and has...
Survivors? Choosing Words about People Who Have, or Have Had, a Serious Illness (HLOL #222)
Dr. Emily Tonorezos is Director of the National Cancer Institute’s (NCI) Office of Cancer Survivorship which is part of the Division of Cancer Control and Population Sciences. Dr. Tonorezos leads NCI’s efforts to address challenges facing cancer survivors and their...
Communicating When Vision is a Concern (HLOL #221)
Joe Weisse is co-coordinator for the Low Vision Support Group of Natick for the Massachusetts Association for the Blind and Visually Impaired. Now retired, for 33 years Weisse was Public Information Officer for the Massachusetts Commission for the Blind. Using his...
Motivational Interviewing (HLOL #220)
Laura A. Saunders, MSSW is a social worker with expertise in Motivational interviewing (MI). She works with University of Wisconsin-Madison at the Great Lakes Addictions, Mental Health, and Prevention Technology Transfer Centers. Saunders leads motivational...
Making Materials Relatable and Readable (HLOL #219)
Paula Worby (pictured on the right) and Miriam Lara-Mejia both work at Hesperian Health Guides, a non-profit publisher best known for the book Where There Is No Doctor that is used throughout the world. Hesperian has more than a dozen books on a broad range of health...
Words Matter: What We Say and Write Can Affect Health Understanding (HLOL #231)
Elena T. Carbone, DrPH, RD/LDN, FAND is Professor of Nutrition and Associate Dean for Curriculum & Academic Oversight in the Honors College at the University of Massachusetts Amherst. Carbone has over 25 years of experience in health education, health literacy,...
Patients as partners in medical education, practice, and governance (HLOL #218)
Professor Jason Last, MD, is University Dean of Students at University College Dublin in Ireland. Building on his experience as a practicing physician, Last has led and participated in many graduate medical education initiatives and programs. This includes work in...
Publishing and Sharing Health Literacy Research and Experiences (HLOL #217)
Aisha Langford, PhD, MPH is an assistant professor of population health at NYU Langone Health. Her research interests include health communication and medical decision-making in certain chronic health conditions. Prior to working in academic research, Langford held...
Plain Language Summaries of Research Studies (HLOL #216)
Maureen Maurer brings a strong background in health behavior and health education. Her work focuses on engaging patients, families, and community members in health research, health care delivery, and health policy. Maurer, a principal researcher at the American...
New Clinicians & Health Literacy: Putting Classroom Learning into Everyday Practice (HLOL #215)
Joi R. Canton MSN, RN, NPD-BC is a nurse and Manager of Community Outreach in Boca Raton, Florida. In addition to many years in clinical practice, Canton brings experience as a clinical educator, clinical instructor, nurse leader, and preceptor/mentor for novice...
Biologic Sex, Gender Identity and Expression, and Other Issues to Consider When Communicating About Health (HLOL #214)
Jaime Collins describes herself as a passionately curious woman with a deep love of humanity. Collins says that it was through a life-long journey of self-discovery that she learned and unlearned the societal dictates that for years had kept her imprisoned in a gender...
Uncertainty: What It Is and Ways to Help (HLOL #213)
Paul Han, MD, MA, MPH is Senior Scientist in the Division of Cancer Control and Population Sciences and Adjunct Investigator in the Division of Cancer Epidemiology and Genetics at the National Cancer Institute. Dr. Han’s research focuses on understanding and improving...
Making Health Information Accessible to People with Disabilities (HLOL #212)
Liz Persaud is the Program and Outreach Manager for Tools for Life, Georgia’s Assistive Technology Act Program at the Center for Inclusive Design and Innovation (CIDI) within the College of Design at the Georgia Institute of Technology. She is a nationally recognized...
Tech Update and New Website Design
This is a simple notice for podcast subscribers to let them know that there is a small chance that there could be issues with the feed as we make a transition to a new web server (and a spiffy new website design!). If you don't see a June 1st episode, search for...
Patient Authors of Research Studies (HLOL #211)
Professor Karen L. Woolley BHMS Ed Hons PhD CMPP has conducted and published more than 100 research studies on patient involvement and ethical practices in medical communications. She brings to this work extensive experience as a university professor, hospital...
Talking about Patient Education Practice Guidelines for Health Professionals (HLOL #210)
Carolyn Cutilli, PhD, RN is past president of the Health Care Education Association (HCEA) and co-chair of HCEA’s Patient Education Guidelines work group. She also is a patient education specialist at Penn Medicine and adjunct professor of nursing research and health...
Telemedicine: Communicating About Health by Phone or 2-Way Video (HLOL #209)
Cliff Coleman M.D., M.P.H. is an Associate Professor of Family Medicine at Oregon Health & Science University. Dr. Coleman practices as a family medicine physician at a Federally Qualified Health Center. His clinical interests include treating medically complex...
Health Literacy Model with Multiple Variables and Actions (HLOL #208)
Dr. Rima Rudd has been a member of the faculty at the Harvard T.H. Chan School of Public Health for over 30 years. Her work focuses on community health, inequities, and literacy related barriers to health information, services, and care. Dr. Rudd is one of the...
Pictograms: Images that Represent Ideas in Simple and Literal Ways (HLOL #207)
Mareika Phillips is an experienced graphic designer. Now at Communicate Health, she leads the team that develops creative design solutions to make health information engaging and accessible. Phillips believes deeply in design as a universal language and focuses...
Designing Online Instructional Programs (HLOL #206)
Mark Hagerty is an instructional designer, learning specialist, and medical editor. He has built online training programs that teach thousands of students. Many of these focus on scientific and medical topics. Hagerty’s work includes creating continuing education...
Online Games and Health Teaching: For People of All Ages, Abilities, and Savvy (HLOL #205)
Nick Bowman Ph.D. is an Associate Professor in the College of Media and Communication at Texas Tech University. He has published over 80 peer-reviewed manuscripts on the uses and effects of video games and other interactive media. Bowman is the incoming editor...
Writing Legal Notices to Help Readers Act in Their Best Interest (HLOL #204)
Barbra Kingsley, PhD is Co-Founder and Managing Partner of the Kingsley-Kleimann Group and Chair of the Center for Plain Language. Barbra Kingsley is an expert in information design and plain language with a deep understanding of how individuals, particularly...
Health Literacy and Health Equity (HLOL #203)
Janet Ohene-Frempong MS, is a plain language and cross-cultural communications consultant with decades of experience in patient/provider communications. Her accomplishments are many. They include leading workshops, keynoting conferences, writing and editing plain...
Communicating Complex Health Messages in a Complex World (HLOL #202)
Glen Nowak Ph.D. is Professor of Advertising and Public Relations at the University of Georgia’s Grady College of Journalism and Mass Communication and Director of the Grady College Center for Health and Risk Communication. Nowak has provided senior-level leadership...
Creating Materials to Meet Urgent Health Needs (HLOL #201)
Iris Feinberg, PhD is the Associate Director of the Adult Literacy Research Center at Georgia State University. She is a health literacy researcher and research assistant professor in the Department of Learning Sciences. Dr. Feinberg and a team created...
Health Literacy Out Loud: 200 Episodes of Listening & Learning (HLOL #200)
Adam Weiss brings years of experience in podcasting, online video, and live broadcasting with a specific focus on scientific and medical content. He has hosted, launched, or produced podcasts for clients that include the Journal of the National Cancer Institute, the...
Integrating Health Literacy into Clinical Research (HLOL #199)
Sylvia Baedorf Kassis MPH, CYT focuses on many aspects of clinical research. Her work includes understanding the experience of research participants and incorporating their insights into study processes. Among her many accomplishments, Sylvia and her team created a...
Patient-Oriented Discharge Summaries: Helping Patients Easily Understand Their Transition from Hospital to Home (HLOL #198)
Shoshana Hahn-Goldberg, PhD is a scientist and project lead at the University Health Network’s OpenLab in Canada. She works with a multi-disciplinary team to discover and create solutions to issues in the health system using techniques that span design, research, and...
Promoting Early Childhood Literacy through Local Laundromats (HLOL #197)
Brian Wallace is President and Chief Executive Officer of the Coin Laundry Association and Executive Director of the LaundryCares Foundation. The Foundation’s mission is to provide laundry services, books, and literacy resources to those in need. This includes their...
My Life, My Story: An Initiative to Help Tell Each Patient’s Story (HLOL #196)
Susan Nathan, MD is a Geriatrician and Hospice and Palliative Medicine physician at VA Boston Healthcare System. She is an Instructor in Medicine at Harvard Medical School and adjunct Instructor in Medicine at Boston University School of Medicine. Dr. Nathan is the...
Encouraging Healthy Food Choices with Traffic-Light Labels and Choice Architecture (HLOL #195)
Anne Thorndike MD, MPH is an Associate Professor of Medicine at Harvard Medical School and an internist at Massachusetts General Hospital. Much of her work focuses on individual and population-level behavioral interventions to prevent cardiometabolic disease. Through...
How Chaplains Help Patients Make Meaning of Illness (HLOL #194)
Reverend Christiaan Beukman, a native of the Netherlands, moved to the Boston area decades ago. He attended Harvard Divinity School and Andover-Newton Theological School and was the Protestant Chaplain and Diversity Specialist at a community hospital in Boston. He now...
Communicating About Alzheimer’s and Related Dementias (HLOL #193)
Katrien Goethals is Partner at the Institute for the Advancement of Health and Wellbeing: Dementia/Alzheimer’s. She lectures on dementia, facilitates groups for caregivers, and moderates a podcast that is part of a larger project to examine Alzheimer’s and Dementia...
PREPARE For Your Care: An Online Tool to Make Medical Decision Making Easier for Patients and Caregivers (HLOL #192)
Rebecca Sudore MD is a geriatrician, palliative medicine physician, and health services researcher. She also is Professor of Medicine in the Division of Geriatrics at UCSF (University of California San Francisco). In addition, Dr. Sudore directs the Vulnerable...
Health Literacy Month: 20th Anniversary Edition (HLOL #191)
This podcast is unlike most others, for it is a conversation about Health Literacy Month with Helen Osborne and Michael Villaire. Helen Osborne is president of Health Literacy Consulting, author of the book Health Literacy from A to Z, and founder of Health Literacy...
When Patients Create Their Own Medical Binders: A Powerful Way to Get Organized and Feel More in Control (HLOL #190)
Bridget Gaglio PhD, MPH is a Senior Program Officer for the Clinical Effectiveness and Decision Science program at the Patient-Centered Outcomes Research Institute (PCORI). She works to improve communication and dissemination of evidence-based information among...
Vaccine Literacy (HLOL #189)
Scott Ratzan M.D., M.P.A., M.A., has three decades of pioneering accomplishments in the U.S. and globally in health literacy, health communication, and strategic diplomacy. He is the founding Editor-in-Chief of the Journal of Health Communication: International...
Health Literacy Listening Tour (HLOL#188)
Audrey Riffenburgh Ph.D. has over 20 years of experience in health literacy and plain language. Dr. Riffenburgh is President of Health Literacy Connections (formerly Plain Language Works). Her firm helps healthcare systems, health-related agencies, and companies use...
Archie Willard Talks About Struggling to Read (HLOL #187)
In this podcast first broadcast in 2008, Archie Willard shares a message that is as important today as it was then. I hope you enjoy and learn from this HLOL Classic. Archie Willard was an ardent and articulate advocate for health literacy. He chaired health literacy...
The Family’s Voice in Practice, Research, and Foundations (HLOL #186)
Sharon Cray earned a degree in accountancy and worked in business for several years. She entered the world of healthcare as a parent, caregiver, and active volunteer when two of her three children were diagnosed with Cystic Fibrosis (CF). Her participation now...
Communicating When There Is a Wide Range of Worry (HLOL #185)
Emilie Johnson, MD, MPH, is a pediatric urologist and health services researcher in Chicago, IL. She cares for pediatric urology patients (and their families) at Ann & Robert H. Lurie Children’s Hospital, and is an Assistant Professor of Urology at Northwestern...
Health Literacy and People Who Are Homeless (HLOL #184)
Samantha Wood devotes herself to serving those who are the most vulnerable and helping them fulfill their life goals. Wood is Senior Housing Stabilization Case Manager at The Haven--a multi-resource day shelter for people who are homeless. The Haven is located in...
Building Bridges of Health Literacy: Connecting Globally, Acting Locally, Learning Together (HLOL #183)
Kristine Sørensen is founding director of the Global Health Literacy Academy. Kristine Sørensen also is the first president of the International Health Literacy Association, chair of Health Literacy Europe, and advisor to the WHO on health literacy. She now lives in...
Elderspeak (HLOL #182)
Anna I. Corwin Ph.D. is an Assistant Professor of Anthropology at Saint Mary's College of California. Trained in Linguistic and Medical Anthropology, Dr. Corwin's work focuses on understanding how cultural practices and communication shape older individuals'...
Communicating Clearly Takes More Than Simple Words (HLOL #181)
Lauren McCormack PhD, MPSH is Vice President of RTI International’s Public Health Research Division and Adjunct Associate Professor in the UNC Gillings School of Global Public Health. McCormack’s research bridges the fields of health communication and health policy....
The Opioid Crisis and Health Literacy (HLOL #180)
Alex Hogan is a multimedia journalist at STAT, which is a health and science news site from Boston Globe Media Partners. Hogan produces videos, illustrations and animations with the aim of making often complex topics accessible. In 2017, he produced the short...
Plain Language: It’s About Smartening Up, Not Dumbing Down (HLOL #179)
Karen Schriver PhD is President of KSA Communication Design and Research—a Pittsburgh-based consultancy focused on making information clear, compelling, and usable. She helps organizations draw on the latest empirical research so they can write and design more...
Visual Metaphors: When Words Alone Are Not Enough (HLOL #178)
Alex Thomas MDand Gary Ashwal MA are co-founders of Booster Shot Media. Alex is a board-certified pediatric allergist/immunologist and a cartoonist/illustrator with more than 20 years’ experience. Gary is a health communication specialist and multimedia producer of...







