Winston F. Wong, MD, MS, FAAFP, is a practicing physician who also serves as the Medical Director of Community Benefit at Kaiser Permanente. His work includes developing community and organizational partnerships to eliminate health disparities. Dr. Wong has won numerous awards and serves on a number of national advisory boards including the Institute of Medicine’s Health Literacy Roundtable.
In this podcast, Dr. Wong talks with Helen Osborne about:
- What implicit bias is and examples of how it can affect health communication.
- Why even those who consider themselves as unbiased may unconsciously make snap judgments based on how others look and speak.
- Health literacy and implicit bias. Recommendations of ways to improve health communication and actively explore what matters to each patient.
More ways to learn:
- Teaching Tolerance: A Project of the Southern Poverty Law Center. “Test Yourself for Hidden Bias,” at http://www.tolerance.org/activity/test-yourself-hidden-bias
- “Project Implicit,” includes links to take the Implicit Association Test (IAT), https://implicit.harvard.edu/implicit/education.html
Health Literacy from A to Z: Practical Ways to Communicate Your Health Message, Second Edition (Updated 2018), by Helen Osborne. Relevant chapters include: 18, 24, 27, 41.