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Health Literacy Out Loud Podcasts
Health Literacy Out Loud Podcasts

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More information about health literacy at Helen’s website, Health Literacy Consulting

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Health Literacy and The Joint Commission (HLOL #139)

by | Sep 8, 2015

Cordero 3-13Christina (Tina) Cordero, PhD, MPH, is a Project Director in the Department of Standards and Survey Methods, Division of Healthcare Quality Evaluation at The Joint Commission. Among her many accomplishments, Tina developed the patient-centered communication standards and The Joint Commission monograph Advancing Effective Communication, Cultural Competence, and Patient- and Family-Centered Care: A Roadmap for Hospitals.

In this podcast, Tina Cordero talks with Helen Osborne about:

  • Why, how, and when The Joint Commission got interested in health literacy.
  • What The Joint Commission requires and recommends in regard to patient communication interaction.
  • The Joint Commission’s Roadmap as a resource and framework for practice.

More Ways to Learn:

Health Literacy from A to Z: Practical Ways to Communicate Your Health Message, Second Edition (Updated 2018), by Helen Osborne. Relevant chapters include: 1, 27, 30.

Read the podcast transcript.

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