Beth Lown, MD, FAACH, is a general internist at Mount Auburn Hospital in Cambridge, MA and associate professor of medicine at Harvard Medical School. She teaches learners across the spectrum of medical education. Among her many accomplishments, Dr. Lown is the first medical director of the Schwartz Center for Compassionate Healthcare, a nonprofit organization dedicated to strengthening the relationship between patients and care providers and creating more compassionate healthcare systems.
In this podcast, Helen Osborne talks with Dr. Lown about:
- Compassion. How it builds upon, yet differs from, empathetic concern.
- Examples of ways to bring compassion into health communication.
- How listeners can learn more about using these skills in practice.
More Ways to Learn
- The Schwartz Center for Compassionate Healthcare, http://www.theschwartzcenter.org
- Schwartz Center’s Call to Action for compassionate, patient- and family-centered care, http://www.theschwartzcenter.org/committocompassion/
- Schwartz Center Rounds, http://www.theschwartzcenter.org/supporting-caregivers/schwartz-center-rounds.aspx
- American Academy on Communication in Healthcare, http://www.aachonline.org
Health Literacy from A to Z: Practical Ways to Communicate Your Health Message, Second Edition (Updated 2018), by Helen Osborne. Relevant chapters include: 5, 11, 24, 27, 41.
To read a written transcript, go to http://healthliteracy.com/transcript.asp?PageID=12017