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Health Literacy Out Loud Podcasts
Health Literacy Out Loud Podcasts

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More information about health literacy at Helen’s website, Health Literacy Consulting

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Power of Stories in Patient and Family-Centered Care (HLOL #72)

by | Jan 31, 2012

Marlene Fondrick helps patients share their stories as a way to advance the practice of patient and family-centered care. This work builds on Fondrick’s clinical and administrative experiences as a nurse and hospital vice president. Fondrick adds to this mix her perspective as grandmother of a young child who was diagnosed with cancer.

In this podcast, Marlene Fondrick talks with Helen Osborne about:

  • The power of stories in patient- and family-centered care.
  • Examples of real-life stories that have made a difference in patient care.
  • Ways to help patients share their stories, including the most important questions to ask.

More Ways to Learn:

  • Institute for Patient- and Family-Centered Care. Available at http://www.ipfcc.org/
  • Crocker L, Johnson B, Privileged Presence: Personal Stories of Connection in Health Care. 2006, Bull Publishing Company.
  • Osborne, H. “In Other Words…Tool of Change: Telling and Listening to Stories,” On Call, October 16, 2008. Available at http://healthliteracy.com/telling-stories

Health Literacy from A to Z: Practical Ways to Communicate Your Health Message, Second Edition (Updated 2018), by Helen Osborne. Relevant chapters include: 11, 31, 41.

Read a transcript of this podcast.

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