PEMAT: Patient Education Materials Assessment Tool (HLOL #109)

cindybrachCindy Brach is the lead for health literacy and cultural competence at the Agency for Healthcare Research and Quality (AHRQ), part of the U.S. Department of Health and Human Services. Brach helped create several very important health literacy tools and resources including AHRQ’s Health Literacy Universal Precautions Toolkit and the Institute of Medicine’s discussion paper, “Ten Attributes of a Health Literate Health Care Organization.” Now, she is one of three authors of PEMAT: Patient Education Materials Assessment Tool.

In this podcast, Cindy Brach talks with Helen Osborne about:

  • How PEMAT differs from other patient education material assessment tools.
  • Using PEMAT to assess usability and actionability of print and audio-visual materials.
  • Putting PEMAT into practice. Including how to score items and then use these scores to compare patient education materials.

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To read a transcript of this podcast, go to http://healthliteracy.com/transcript.asp?PageID=11799

Attributes of Health Literate Organizations (HLOL #82)

Cindy Brach is the lead for health literacy and cultural competence at the Agency for Healthcare Research and Quality (AHRQ), part of the U.S. Department of Health and Human Services. Brach has overseen the development of several health literacy tools including the Health Literacy Universal Precautions Toolkit. She is also the first author of “Ten Attributes of a Health Literate Health Care Organization,” a discussion paper published in June 2012 by the Institute of Medicine.

In this podcast, Cindy Brach talks with Helen Osborne about:

  • What “health literate organizations” are and why they matter.
  • How this paper was inspired by the National Standards on Culturally and Linguistically Appropriate Services (CLAS) from the HHS Office of Minority Health
  • Ten attributes of health literate health care organizations, along with examples and resources to learn more.

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To read a transcript of this podcast, click here: http://healthliteracy.com/transcript.asp?PageID=11242

Dr Howard Koh, Assistant Secretary for HHS, Talks About Boosting Health Literacy to Move Beyond the Cycle of Costly Crisis Care (HLOL #77)

Dr. Howard K. Koh serves as the 14th Assistant Secretary for Health for the U.S. Department of Health and Human Services (HHS). Dr. Koh is dedicated to the mission of creating better public health systems for prevention and care so that all people can reach their highest attainable standard of health. Health literacy is key to accomplishing this goal.

In this podcast, Dr. Koh talks with Helen Osborne about:

  • How health literacy is a dynamic systems issue and public health challenge.
  • Why health literacy is at a “tipping point,” moving from the margins to mainstream.
  • New Federal policies, initiatives, and tools that boost health literacy.

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For a transcript of this podcast, click here: http://healthliteracy.com/transcript.asp?PageID=11149

National Action Plan to Improve Health Literacy (HLOL #39)

Cynthia Baur, Ph.D., is the Senior Advisor for Health Literacy at the Centers for Disease Control and Prevention (CDC), a division of the U.S. Department of Health and Human Services (HHS). She co-chairs several federal health literacy initiatives, including the workgroup for Healthy People 2020 Health Communication and Health Information Technology.

Dr. Baur is the lead author for the National Action Plan to Improve Health Literacy and helped develop CDC’s online health literacy training for health professionals. In this podcast, she talks with Helen Osborne about the National Plan to Improve Health LiteracyTopics include:

  • How the National Action Plan to Improve Health Literacy was developed with input from researchers, practitioners, and community members.
  • Ways individuals and organizations can use this health literacy action plan.
  • A national and international perspective about health literacy.

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CAHPS Health Literacy Item Set: An Interview with Dr. Carolyn Clancy (HLOL #27)

Clancy, CarolynCarolyn M. Clancy, M.D., is a general internist, health services researcher and director of the U. S. Department of Health and Human Services’ Agency for Healthcare Research and Quality (AHRQ) in Rockville, Maryland. Throughout her career, Dr. Clancy has been an advocate for improving the health care system. Her major research interests include improving health care quality and patient safety, and reducing disparities in care associated with patients’ race, ethnicity, gender, income, and education.

In 2009, Dr. Clancy was chosen as the most powerful physician-executive by the readers of Modern Healthcare and Modern Physician magazines. She was also awarded the 2009 William B. Graham Prize for Health Services Research.

In this podcast she talks with Helen Osborne about AHRQ’s new CAHPS Health Literacy Item Set. Topics include:

  • Health literacy and how it relates to quality, safety, and patient care
  • CAHPS Health Literacy Item Set: A way to measure patients’ experience of care and communication
  • Vision for the future with health literacy as part of every practice

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