Thinking Big About Health Literacy (HLOL #155)

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Mary Ann Abrams, MD, MPH, is Clinical Assistant Professor in the Department of Pediatrics at Nationwide Children’s Hospital, The Ohio State University College of Medicine. She previously led Iowa Health System’s (now UnityPoint Health) health literacy quality initiative and development of Health Literacy Iowa. Dr. Abrams is also author of Building Health Literate Organizations: A Guidebook to Achieving Organizational Change. Cynthia (Cyndi) Hall MHA, CPHQ, works at the Carolinas Healthcare System, rolling out health literacy education to more than 500 medical offices. As Project Manager for her organization’s “Teach Well” educational program, Cyndi inspires teammates to use proven health literacy techniques and best practices. Shelby Chapman, MA is the Health Literacy Program manager at Children’s Hospital Colorado. This program encompasses patient/family education for the whole system, affecting change throughout the organization.

In this podcast, Mary Ann Abrams, Cyndi Hall, and Shelby Chapman talk with Helen Osborne about:

  • Thinking big about health literacy. Examples of system-wide, sustainable changes to help make health literacy a part of an organization’s culture.
  • Lessons learned about key factors such as making a case for health literacy, engaging others, and measuring and documenting success.
  • Tips and recommendations for thinking big at YOUR organization.

More ways to learn:

Health Literacy from A to Z: Practical Ways to Communicate Your Health Message, Second Edition (Updated 2018), by Helen Osborne. Relevant chapters include: 1, 4, 27

Read the written transcript.

How to Create and Run Successful Health Literacy Conferences (HLOL #85)

Kari Stanley is Director of Community Benefit at Legacy Health in Portland, Oregon. In this position, Stanley develops and oversees strategies that align Legacy’s mission with its identified community needs. She also leads Legacy’s system-wide health literacy initiative. This includes creating and running a regional health literacy conference.

Stanley talks with Helen Osborne about planning her first, and now, second health literacy conference. This includes recommendations about:

  • Creating a plan with specific goals and metrics.
  • Leading a team that organizes the conference.
  • Choosing topics and vetting speakers so as to meet learning needs.
  • Funding the conference, choosing a venue, and managing other logistics.
  • Assessing success, following-up, and building enthusiasm for next year.

More Ways to Learn:

Health Literacy from A to Z: Practical Ways to Communicate Your Health Message, Second Edition (Updated 2018), by Helen Osborne. Relevant chapters include: 1, 27, 40.

Read a transcript of this podcast.

Dr. Arthur Culbert Talks About Statewide Health Literacy Initiatives (HLOL #17)

Arthur Culbert, Ph.D., M.S. is the Interim Executive Director, Health Literacy Missouri and serves as the Senior Advisor to the Missouri Foundation for Health in St. Louis, Missouri.  In this capacity, Dr. Culbert chairs the coordinating council and facilitates the collaboration of the development of Health Literacy Missouri, a state wide health literacy center.

Prior to moving to St. Louis, Dr. Culbert spent 31 years as a faculty member and a dean at the Boston University schools of medicine and public health. He has over 25 years of teaching experience in the fields of public health, medical sociology, and medical education. Throughout his career Dr. Culbert has been a pioneer, an innovator, and a leader in the fields of public health and medical education.

In this podcast, he talks with Helen Osborne about statewide health literacy initiatives. Topics include:

  • Statewide health literacy initiatives: What Missouri and other states are doing
  • Synergy and collaboration among statewide health literacy initiatives
  • Stakeholders and other necessary partners in these initiatives
  • Economic considerations and essential resources to get started

More Ways to Learn:

Talking about the Economic Side of Health Literacy (HLOL #14)

George J. Isham, M.D., M.S. is Chief Health Officer and Plan Medical Director for HealthPartners Health Plan in Minneapolis, Minnesota. His many responsibilities include overseeing programs of health promotion and disease prevention, research, professional education, strategic planning, quality and utilization management.

Dr. Isham is active nationally, as well. He works with a wide range of associations including America’s Health Insurance Plans, Alliance of Community Health Plans, Accreditation Association for Ambulatory Health Care, and Bridges to Excellence. Dr. Isham chairs the Institute of Medicine’s (IOM) Roundtable on Health Literacy.   

In this podcast, he talks with Helen Osborne about economic side of health literacy. Topics include:

  • Framing health literacy economics in terms of effectiveness and efficiency
  • Looking at the relationship between health literacy and health outcomes
  • Making a compelling case for organizations to invest in health literacy

More ways to learn:

  • IOM Roundtable on Health Literacy, http://www.iom.edu/?id=32786
  • Isham G, Halvorson G, 2003. Epidemic of Care: A Call for Safer, Better, and More Accountable Health Care. Jossey-Bass: San Francisco, CA.
  • Nielsen-Bohlman L, Panzer AM, Kindig DA, (ed), 2004. Health Literacy: A Prescription to End Confusion. The National Academies Press: Washington DC.
  • Osborne, H. “In Other Words…Making a Bottom-Line Case for Health Literacy,” On Call magazine, Sept/Oct 2006. Available at http://www.healthliteracy.com/article.asp?PageID=4804

Julie McKinney Talks About An Online Health Literacy Community (HLOL #10)

Julie McKinney moderates the “Health & Literacy Discussion List” (“List”) for the National Institute for Literacy. She also consults on a wide variety of health literacy projects in her work with World Education, Inc., the National Institute for Literacy, and others. McKinney helps build collaborations between the fields of adult literacy and health education.

In this podcast, she talks with Helen Osborne about an online health literacy community. Topics include:

  • What the “Health & Literacy Discussion List” is and ways to participate
  • How this List creates a sense of community and collaboration
  • Examples of projects, actions, and advocacy that arose from this List

More ways to learn:

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