How Visual Cues Help Readers Read (HLOL #95)

JosiahFiskAugust2012Josiah Fisk is founder and president of More Carrot, a firm that combines plain language with information design to create simplified, user-centric documents. While Fisk often works on consumer financial products, he also has experience with healthcare providers, software companies, and the IRS. More Carrot is a global company with offices in Boston and Luxembourg.

In this podcast, Josiah Fisk talks with Helen Osborne about:

  • How information design improves readability and navigation.
  • Ways that visual cues make it easier for readers to complete forms and other business or informational documents.
  • Suggestions about using photos, spacing, sub-headings, and other design elements in healthcare documents.

More Ways to Learn:

Health Literacy from A to Z: Practical Ways to Communicate Your Health Message, Second Edition (Updated 2018), by Helen Osborne. Relevant chapters include: 9, 12, 30.

Read a transcript of this podcast.

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