Legislation Giving Voice to Patients and Families (HLOL #47)

Deborah Wachenheim is the Health Quality Manager at Health Care for All (HCFA) in Boston, MA. The mission of HCFA is to create a consumer-centered healthcare system that works for everyone, especially those who are most vulnerable.

HCFA’s Consumer Health Quality Council drafted legislation that was recently enacted to establish Patient and Family Advisory Councils at all hospitals in Massachusetts. In this podcast, Wachenheim talks about the process of making this happen.

Topics include:

  • Patient and family advisory councils. What they are, how they help, and who they include.
  • Process of drafting and enacting a new statewide law.
  • Lessons learned about patient councils and the legislative process.

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