Lisa Bernstein Talks about Patient-Centered Communication (HLOL #4)

Lisa Bernstein is Executive Director and Co-founder of the What to Expect Foundation based in New York City. This non-profit organization takes its name and leadership from the best selling pregnancy guide What to Expect When You’re Expecting. The Foundation helps low-income, at-risk parents expect healthier pregnancies, safer deliveries, and happier babies. One of Lisa’s many responsibilities is directing the “Baby Basics Prenatal Health Literacy Program.”

In this Health Literacy Out Loud Podcast, she talks with Helen Osborne about using patient-centered communication to reach communities. Topics include:

  • Baby Basics: Why this easy-to-read pregnancy guide was created and ways to use it in practice.
  • How lessons learned from Baby Basics apply to many health situations including teaching about diabetes, smoking cessation and hypertension.
  • Ways to evaluate and use simply-written materials in context of a person’s life and community.

More ways to learn:

  • What to Expect Foundation website includes information about the book Baby Basics. Available at http://www.whattoexpect.org. You can reach Lisa Bernstein by email at lisab@whattoexpect.org
  • Health Literacy Out Loud (audio CD). Helen Osborne talks with Lisa Bernstein about Creating and Using Excellent Written Materials. Available at http://www.healthliteracy.com/buy.asp?PageID=3672
  • Osborne, H. “In Other Words… Helping Patients Ask Questions.” On Call Magazine, November/December 2006. This article includes quotes from Lisa Bernstein. Available at http://www.healthliteracy.com/article.asp?PageID=5179
  • Osborne H, 2004. Health Literacy from A to Z: Practical Ways to Communicate Your Health Message. Sudbury, MA: Jones & Bartlett. To order, go to most online bookstores or the publisher’s website at http://www.jbpub.com/catalog/0763745502/
  • Zarcadoolas C, Pleasant AF, Greer DS, 2006. Advancing Health Literacy: A Framework for Understanding and Action. San Francisco, CA: Jossey-Bass.

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Comments

  1. I really liked this post a lot. I am forwarding this site to a close friend of mine, she is a low income mother to be, and I think she could really benefit from reading this post and listening to the audio clip.

    -Matt

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